Get in Touch With Us
Whether you have a question about a casino review, want to flag something that looks out of date, or have a suggestion for content you'd like to see, this page explains the best way to reach us and what happens once you do.
How to Contact Us
Email is the most reliable way to get a message to our team. We read every enquiry ourselves and aim to reply within two working days. Write to us at [email protected].
To help us respond quickly, a short description of your enquiry in the subject line goes a long way. If you're writing about a specific casino or page on this site, mention it so we can look into it straight away.
What We Can Help With
Most messages we receive fall into one of the following categories:
- Content questions — If something on a review page is unclear, or you'd like more detail about how a particular casino or offer works, get in touch and we'll do our best to help.
- Accuracy and corrections — We take accuracy seriously. If you've spotted something that looks wrong, out of date or misleading, please flag it. We'll investigate and update the page if needed.
- Reader suggestions — Have a casino you'd like us to look at, or a topic you think we should cover? We're always open to ideas that serve our readers.
- Partnership and commercial enquiries — If you represent a brand or operator and want to discuss how we work, please introduce yourself clearly and outline what you have in mind. Our editorial ratings are independent — commercial relationships do not decide rankings.
- Technical issues — If a link is broken, a page isn't loading correctly, or something else looks off, let us know and we'll get it fixed.
What Happens After You Write to Us
Every message is read by a member of our team. We don't rely on automated responses as a substitute for a real reply — you'll hear from an actual person who has read your message and considered it properly.
Our standard response window is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience when it does.
About This Site
Sites Not on GamStop researches and reviews online casinos that operate outside the GamStop self-exclusion scheme, with a focus on helping readers in Great Britain make informed decisions. Our coverage spans roulette, slots and other casino games, along with welcome offers, payment methods and the licensing arrangements that apply to offshore operators.
If you're looking for our ranked shortlist of reviewed sites, you can find it on our best non GamStop casinos page. All editorial ratings are produced through independent research; no operator can purchase a higher position.
A Word on Responsible Play
If your message relates to concerns about gambling — whether for yourself or someone you know — please mention this and we will point you towards appropriate support organisations. 18+ only.
Thank you for taking the time to reach out. We look forward to hearing from you.